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Privacy Policy

Last updated 31 October 2026

Draft. This document has not yet been reviewed by a lawyer and may change before Qnetward leaves beta.

This policy explains what Qnetward collects, why, and what control you have over it.

01What we collect

Account details: your name, email address, a bcrypt hash of your password, and workspace memberships and roles.

Service data: the targets you probe, the results, alert rules, and exports you create.

Operational data: IP addresses, session records, and request logs used for security, rate limiting, and abuse investigation.

02How we use it

To run the service: execute probes, store history, send alert and verification emails, and show your workspace to its members.

To keep it safe: detect abuse, enforce rate limits, and respond to reports from network operators.

We do not sell your personal data, and we do not use your probe results for advertising.

03Where it is stored

Data is stored in PostgreSQL with TimescaleDB, Redis, and S3-compatible object storage, hosted with our infrastructure providers. Our primary region is Singapore.

Transactional email is delivered through our email provider. These providers process data only on our behalf.

04Retention

Probe results are kept for the retention period of your plan and then deleted automatically. Account data is kept while your account is active.

When you delete your account, we remove your personal data within 30 days, except where we must keep records for legal or abuse-handling reasons.

05Your choices

You can view and update your profile in the console, export your history, and ask us to delete your account and data.

06Changes

We will post updates here and email account owners about material changes.